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Computer Tutorials

Our computer tutorial section offers answers to some of the more common questions we have seen related to computer issues, operating systems and hardware problems.

How to read your HijackThis log

One of the questions that I answer the most on the forums that I visit is how to read your HijackThis log. It is actually fairly simple once you know what to look for.  A good idea before going through it is to already have a virus and adware / spyware scan done that way it’s already slightly pre-cleaned for ...

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Windows Update Error 0x800A01AE

There certainly never seems to be a lack of Windows update errors. Ran into a new one the other day, 0x800A01AE. Try the following: Set the Background Intelligent Transfer Service to Automatic  To do this, Click Start->Run and type Services.msc then click OK. Scroll to the Background Intelligent Transfer Service service, and right-click on it. Select Properties. In the Startup ...

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Repairing DNS lookup properties for Windows XP / 2000

Manually repairing DNS lookup properties with Windows XP and Windows 2000 is a little harder, due to the fact that TCP/IP cannot be removed, and if you delete the keys from the registry they will automatically be recreated, but empty. First, you need to reset the TCP stack using Netsh. Click Start->Run and type in “netsh int ip reset resetlog.txt” ...

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Skip Windows XP Logon Screen

Windows security updates are undeniably a good thing, but they can be pesky at times. One of the oddities is that after a couple of the patches your computer will no longer go straight to the desktop at bootup, but will display the Windows XP logon screen. This can be especially annoying since most machines have only one user account ...

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Should Not See Me

I hate to write about things that I’m not totally sure about, but from what I can tell this warrants it. If you’ve run into the “should not see me” task on shutdown it may have freaked you out as much as it did me. I initially thought a virus or spyware, but evidently it is not. After much digging ...

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Integrating Service Pack 2 into a Windows CD

For those of you, like me, that format often, this information should come in quite handy. Integrating service pack 2 into a Windows CD is one of the easiest and best time saving things you can do. Now you no longer have to install the OS, and then wait while the service pack is applied, it’s already there and you ...

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IRQL_NOT_LESS_OR_EQUAL

IRQL_NOT_LESS_OR_EQUAL

Most annoying problem. Ever. You’re just working happily along when all of a sudden BAM, the Blue Screen of Death pops up and “IRQL_NOT_LESS_OR_EQUAL” very prominently appears. Generally with a cutesy little hex error towards the bottom of the screen. STOP: 0x0000000a, or something like it. Sadly enough, every time I’ve run into it it’s been a hardware error. Most ...

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Repair DNS Error – WinSock

Windows 98/ME Manual DNS Repair

If your machine can connect to the internet fine, ping IP addresses, but won’t connect to any sites, then it may be a DNS error. The first thing to check is that your internet connection is functioning. This is easy to do if you’ve got a router and other computers on the network, simply go to a website on another ...

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Setting Up BartPE

barts pe

BartPE  is one of the most useful tools that a tech can have in his/her arsenal. First and foremost is the ability to read NTFS drives without having to boot the machines actual OS. This makes spyware and virus removal exponentially easier because it is impossible for any file to be in use on the hard drive, because the machine ...

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Fatal Exception 0E at 0028

When you start your computer after upgrading to Windows 98, you may receive one or more of the following error messages: Fatal Exception 0E at 0028:c028bac6 in VXD Vwin32(05)+0000281a dmistart timed out waiting for INITCOMPLETE message from c:program filesintelldcmwin32sl.exe -i -ria error, ….dmispio.cpp::320 unable to register with service provider. Microsoft visual C++ runtime library: runtime error! c:program filesintelldcmciiaciamngr.exe abnormal program ...

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