Microsoft, in a rather brilliant move, has released an update that checks your OS serial against a list of known leaked serials (corporate edition keys, etc). If your serial matches one of them then it puts a darling little message on the bottom right hand of your login screen, and also a system tray icon that nags you to buy a genuine copy of windows.
It will also pop up a dialog that says “This copy of Windows is not Genuine”
“This copy of Windows is not genuine and you have not yet resolved this issue. This computer is no longer eligible to recieve select security upgrades from Microsoft.
To protect your copy of Windows, you must click Get Genuine now.”
Every so often a little balloon will pop up that says “You may be a victim of software counterfeiting.” Below that it will say “This copy of Windows is not genuine. Click this balloon to resolve now.” If you’re working on a system that has this running it gets annoying in a hurry. What the time interval between pop-ups is, I don’t know, but I imagine it’ll drive most people to buy a legit key after a while just to get the thing to shut up.
Fixing the popup is easy enough.
Reboot to safe mode. Open up HijackThis and scroll down to the selection that says “020 – Winlogon Nofity: Wgalogon – …” select that, and click fix checked.
You can also go and delete the actual executable that nags you. The full path to it should be (for most installs) C:\Windows\System32\wgatray.exe.
Reboot after this. No longer should you get the popups and that nagger as you log in should not show up either.
Note: I am NOT condoning software piracy! If you have jacked your copy of Windows then it’s time to buy one!
Responses to “This copy of Windows is not genuine – how to fix”
May 31st, 2007 at 1:41 am
Nope, not in this case. It sounds like you’ve got a pirated copy of Windows, so if you want it to be legit you’re going to have to purchase it, which I would recommend since Windows Updates are a bit of a necessity considering many of them fix security holes.
As far as the popup is concerned, getting rid of it is described in pretty good detail in the article above.
August 6th, 2007 at 11:41 am
Hello,
Its not true that NAG Messages are because of Microsoft advancements. its because you have downloaded the WGA Notifier. Turn it off its easy to do. and search around the world for some keys.
August 6th, 2007 at 1:34 pm
Um, yeah, the WGA notifier DOES come from Windows Updates, otherwise how would you get it?
It is, of course, not an acutal update, but regardless you “contract” it via the update service.
Microsoft added the WGA notifier as an “update” a while before Vista came out as a deterrent to pirating a copy of Vista. This I would imagine has been quite effective since anybody that is using an illegitimate copy of a Microsoft OS no longer can get security updates/bug fixes.
August 9th, 2007 at 11:02 am
Well, I DID purchase my copy of Vista and after several months of no problems suddenly I am getting the “This copy of Windows is not genuine” message…
I can just see the MS tech support:
“I did purchase my copy of Windows.”
“No, you didn’t”
“But I have the DVD right here.”
“I don’t believe you.”
“But here’s the license key.”
“Our records show that key is owned by an honest, hard-working small business in China in a province that doesn’t get electricity. We’ve traced this call. The FBI will arrive for you shortly.”
September 10th, 2007 at 4:09 pm
I purchased Windows Genuine and downloaded the service key which did get rid of the baloon thing, but now when I try to switch from screen to screen, I get an error message. Says send error report / don’t send. Well I kept sending then it keeps coming back. Now I just click “don’t send”. How do I get rid of that? I also received my software. Should I “uninstall” the downloaded version and reinstall with the software? Do a system restore? Will that get rid of that error message?
September 15th, 2007 at 11:22 am
I tried to delete C:\Windows\System32\wgatray.exe but it says:
“Cannot delete WgaTray.exe: Access is denied
Make sure the disk is not full or write-protected and that the file is not currently in use.”
I did ctrl alt delete and stopped wgatray.exe from running, but it still says it. I right clicked on it in the lower tray and found I could choose ‘change notification settings’ so I’ve turned it off for the next 30 days… but then it says it’s going to annoy me again. My windows IS genuine but I dont have the serial code.
October 14th, 2007 at 8:59 pm
I got a message saying the same thing, and now all my programs that microsoft made, like word, locked up!!! I purchased my laptop, it came witht the installation cd, the key, and everything. It came with Microsoft Word, and the cd to install it. I got it through my moms work, and now it’s telling me it’s not genuine.
December 4th, 2007 at 9:07 pm
I successfully delete the notification and everything that comes with it. You have to get HijackThis version 1.99.1 to get read of it. Thanks to this site I’m safe.
December 10th, 2007 at 11:21 am
I have genuine XP pro that’s been running for three years, with all the updates. Suddenly I get the infamous message telling me that too many hardware changes have been done and I have to validate again in three days and blah blah.
Actually the only hardware changes have been a few changes of mouse, a change of keyboard, heavy use of Flash memory and a couple of webcams trials. Reminds me of the blue screen of death.
December 24th, 2007 at 8:12 pm
I, as well, have a legit copy, PREINSTALLED on my laptop from Best Buy. Now that the pop up happens, I can’t use Messenger. I even tried to fix it like they suggest, and the microsoft website says i’m legit!! For some reason its not sending that info to my computer though.
December 29th, 2007 at 1:41 am
I was having NTFS error messages in the system event log with my Vista Home Premium – laptop purchased from HP on the internet. After running both sfc.exe and chkdsk.exe and rebooting, now I get the following message after login where I HAVE NO WAY TO USE MY COMPUTER:
Title: Windows must be reinstalled to activate
Msg: Insert the Widows installation DVD or CD into your computer to begin the reinstallation process
Text in bottom right hand corner: Windows Vista (TM) Build 6000 This copy of Windows is not genuine.
The only option I have is to close the message window and the OS promptly logs me off. There is no task manager, no explorer shell…nothing else I can do.
I AM NOW A VICTIM since this laptop was purchased from HP on the internet in Aug 2007.
January 6th, 2008 at 9:24 pm
Heres what the little bugger looks like, if it doesnt work theres a link at the bottom. I have yet to solve it yet. My windows has be opperating for like 4 years now… I bought this computer, wth
http://aycu11.webshots.com/image/38450/2000673688097009394_rs.jpg
January 6th, 2008 at 9:36 pm
Ok so I deletd C:\Windows\System32\wgatray.exe.
But there is wgalogon.dll also, Im not goin to delete it just just yet, well see if it stops. Also I wanted to add the first time it showed up, I clicked ‘Fix now’ (or whatsever it says) and nothing happened… I didt get the option to but anything, it just loaded as usual.?.
January 23rd, 2008 at 8:00 pm
I got my computer from my school and I am getting this pop up. One of the helpdeskie people I know that is basically a hacker told me that its a virus and i shouldn’t do anything until she can fix it for me. I mean, she works for the school and it sounds like this has happened to other people. I figured since the school gave me this POS machine it would at least have a legit copy of windows on it.
January 27th, 2008 at 2:42 pm
i downloaded hijackthis!
i restarted in safe mode!
i opened hijackthis!
and scanned!
but i couldnt find any file with that name!
vista was working fine first few days of my new laptop.
2 weeks in and this happens!
heeeeeeelp!
January 27th, 2008 at 3:50 pm
Wow, that’s a lot of unnecessary exclamation points.
Anyhow, I’ve not run into this issue on any Vista machines that I’ve repaired, and wouldn’t be surprised if the nagger is built into the kernel or whatnot.
Since your laptop is new, then I would approach whomever you recently bought it from and demand that they put a legit install of Vista on it.
January 31st, 2008 at 9:51 am
Oh comon, i am a pirat and all that i want is a way to solve this, your solution is great but since my copie is not genuine the things doesn’t even allow me to start in safe mode and i am useing vista ultimate so i dont have the “wgatray.exe” thing…. is there any other nam,e on vista so i can delete it? dont come on me with silly seremons saying i should buy the real one bla bla.. i am evil and i like it!
February 7th, 2008 at 3:57 pm
ok.. ive done what it said at top..ive deleted the wgatray.exe and its now gone..but i still get this software is not genuine.. ive done exacly what the top said and its still not working..
i hope you can help me =D tyvm
February 10th, 2008 at 4:31 pm
hi, i bought a pc from a legit shop with a legit version of windows xp installed, my pc caught a bug and in the end I had to reinstall windows. Ok, I had to use a copy as I can’t afford to buy a copy as well has having bought a pc. How do I find out the serial number of the original windows that my pc had?
February 15th, 2008 at 1:19 pm
Christine, you should find your product key on a sticker somewhere on the side or bottom of your pc. It looks like a sticker with a hologram in it and a barcode type pic along with lots of numbers and letters (those being the key)
If not search google for steps on locating your OS key from your installation files.
March 3rd, 2008 at 6:55 am
I’m having the same issue, but I know Microsoft has had an issue with losing registrations/keys.
Problem is I just called mine in over the phone to have it reactivated; still getting the ‘not genuine’ which leads me to believe a virus…
March 21st, 2008 at 6:59 am
i have a genuine copy i updated my laptop and all of a sudden it tells me my copy is not legit i can’t find te sticke cuz my basement flooded and the cd was down there with the sticke and i threw it out by mistake hel me plz!!
May 6th, 2008 at 8:23 pm
Ok I got this computer from usanotebook.com they told me something needed to be updated and that they could not do it them selves (not sure why but ok) so they gave me a disk to update and it updated me to windows vista ( I am guessing that it was a copied disk and that why) well I have had windows vista for like 3 months now and like 2 days ago I logged on and a pop up opened and my screen was all black and said that “this copy of windows is not genuine” I am not some computer geek so dont tell me something confusing and I dont want this to cost a fortune either, but i need help
June 16th, 2008 at 3:05 pm
Katie, you have just described the almost exact situation i’m in. I got this laptop and disk three weeks ago and life was good. Today i fire it up and get the black screen and message. Somebody please help.
July 5th, 2008 at 3:38 pm
Katie and Reddjuice,
There was a recent problem with windows activation and that could be your problem. The other possiblity is that the computer company gave you a pirated copy of the software.
In either case you should contact microsoft and ask them what you should do aside from buying a new copy of windows.
The computer company can be held liable if they gave you a priated copy and they should have to get you a genuine copy.
Good Luck
July 13th, 2008 at 5:46 pm
After getting the warning my pc would not connect to the internet until I restored it to the earlier date. It worked for few days, then same thing. I had to restore it again. Any After body has any suggestion besides getting genuine XP copy?
September 11th, 2008 at 7:36 pm
I am getting the annoying “not genuine” message. I bought this computer from Best Buy with Windows XP loaded. I have the Certificate of Authenticity right on the computer. I have clicked on the links and it says it verifies the program, but every time I reboot it comes back. Is not having loaded Service pack 3 a factor? What can I do??
September 14th, 2008 at 11:50 pm
I bought a HP 530 note book which came with the Windows vista registration key. To start with, it refused to accept the regidtration key on the back of the PC,though it worked perfectly. I installed a couple of programmes, including microsoft office (not sure they are genuine). Now after approximately 4 months of working fine, it is giving me a notification that “this copy of windows is not genuine”. I can’t afford to loose my data and i dont have money to purchaser a new one because to start with i spent a lot getting the notebook with the genuine windows package. I need help.
September 24th, 2008 at 10:40 am
My girlfriend’s pc has been doing this! we got it from Staples!! I am very excited to go test this out!
Thank you!
October 25th, 2008 at 6:44 pm
i bought this computer from a Best Buy, so of course its legit. My computer had lost all of its programming (files like windows). I couldnt turn my computer on at all, it was that bad. I had it fixed by a guy that said it was no problem. I get it back, and my video card was stolen and there was a windows piracy on my computer. Is there any way i can order it for free?
November 1st, 2008 at 7:58 am
I’m not able to delete the wgatray.exe file in the said path. It shows me the following error… “CANNOT DELETE WGATRAY: ACCESS IS DENIED. MAKE SURE THE DISK IS NOT FULL OR WRITE-PROTECTED AND THAT THIS FILE IS NOT CURRENTLY IN USE.” Pleaseee help…
November 6th, 2008 at 2:15 am
I had the same problem with not being able to delete the file by myself, that was because the stupid thing just keeps start running by itself. so what i did was:
1. i opened the C:\Windows\System32\ and found myself the wgatray.exe
2. i selected it and pressed shift+del and DID NOT press OK.
3. leaving the tab with the “are you sure” open, i opened the task manager
4. selected “Processes” and found myself wgatray.exe
5. i ended the process of wgatray.exe and quickly pressed YES on the “are you sure” tab (if u dont press it quick enough wgatray.exe will just start to run again and you wont be able to delete it)
6. rebooted my pc and no more notice for me :P
hope this helped someone
November 7th, 2008 at 4:24 pm
Thanks MadBarbie, it worked like a magic for me.
The trick is to be very quick at no.5.
November 8th, 2008 at 12:52 am
yup, as a reminder, i wanna tell you that the update is gonna try to install that noticer again, so just select the manual (or whatever it is called) installation (not automatic) ant untick the noticer update, so it won’t be installed again, and i think there should be a box where you can tick that this update would never be installed or something, don’t really remember now *blush*
November 13th, 2008 at 7:43 pm
ok people, ive done this to about 7 machines now, most of them were illegal copies and i got them working without the popups AND they can still update off microsoft. this is for windows xp and vista. here goes…
(most computers do not need to do step one, but try it anyway.)
step 1.go to the task manager, (ctrl+alt+delete)
and go to the ‘processes’ tab. find the program wgatray.exe and right click on it, and press end process, a popup should come up, so click yes. now, if what most of you are saying is right, and it comes back up again, press the reset button on your computer before it opens it again. if your computer does not have a reset button, quickly press start, u, r on your keyboard. (this’ll only work if you got a good computer.)
step 2. while its rebooting, go into safemode. safemode lets you change core files in the computer without badly screwing it up. to get into safemode, you have to constantly press f8 until it shows a page that lets you boot with the option, ‘boot in safemode.’ (some computers use f9, so try both ways.)
step 3. ok, you should be in safemode now. if you computer has the windows 95/98 style, and a black backgroung, and words up the top saying something like, ’safe mode’ yeah, your in safemode. press ’start+r’ and it’ll open run, or click on start then click run. type in ‘regedit’ and this will bring up the registry editor. (PLEASE NOTE: do NOT try to change anything else in the registry, unless you are dead sure you know what your doing.) go to ‘H_KEY_LOCAL_MACHINE/SOFTWARE/WINDOWS/WINDOWS NT/CURRENT VERSION/WINLOGON/NOTIFY’ and there should be a folder called ‘wgalogon’. delete it. this should tell the computer that wgatray.exe is not being used anymore.(ANOTHER NOTE: if your not sure this’ll work, right click on the folder, then click export. this’ll make a copy of folder in your destitation of choice, so you can always put it back in later.) now close the registry editor.
step 4. now go to ‘C:/WINDOWS/SYSTEM32′ and find and delete WgaTray.exe. (an easy way to find it is to press ‘w’ when your in the folder, and that will take you first file beginning with w.) also go to ‘C:/WINDOWS/SYSTEM32/DLLCACHE’ and find and delete the same file. most of the time though, there will only be one file in either of those directories. now just to be safe, check the task manager (ctrl+alt+delete) and make sure the program is not running. (if it is, then try doing step 3 again, or if you made a backup of the folder ‘wgalogon’ try getting rid of this too.)
if this didnt work, look at the bottom paragraph of this post.
step 5. now reboot your machine. you should have no genuine problems coming up at all. congratulations! its gone! BUT, we’re not finished yet.
to make sure it doesn’t come up again, we’ll have to stop it being downloaded again. so, go to control panel, (its under start,) and go to the security center. it’s the same with vista. now go to automatic updates, and check the box that says, ‘notify me but dont automatically download or install them.’ this will make it so that every hour or so, windows will search microsofts website for newer updates. if it finds one/some, an yellow icon will come up in the notifcation area. (bottom left.) if you click on it, a window will come up asking something like:
automatic, let windows download files, or
custom, let me choose which ones to download.
pick the custom button, and i think you press next then. now make sure that the file, ‘windows genuine advantage notification’ isnt there. if it is, simply uncheck the box next to it, and click download, or next. if you unchecked any boxes, it’ll ask if your sure you want to not download the unselected files. check the box that says something like, ‘do not show these files again’, or something like that. now press yes. ok! no that it wont try to download it again, microsoft doesnt know that it isnt a genuine copy, but it will still let you download updates. if you want, you can go back to the automatic updates window and make it so that it downloads and installs automatically, but i dont know if it ignore you and download the genuine file again, so i suggest that you keep on custom. plus, you know excatly what is going on your computer.
and we are done! i think you can all give yourselves a pat on back, and you get a medal saying, ‘junior geek’.
its not on the simple side of things, i know. but it gets rid of it without using and programs or whatever.
(this next bit is for you people whose computers arent letting you delete wgatray.exe, in step 4.)
go to ‘run’ again. (start+r) and type in ‘cmd’ this will bring up a black window with a command line. now, you need to in, ‘cd ..’ until the command line is just ‘C:\>’. now type in,
‘cd windows’ and it’ll change the command line to, ‘ C:\windows>’ now type, ‘cd system32′. ok, now we need to search for the file. if you type in ‘dir’ it should shoot through this big list really quickly, too fast to read. so we have to break it down. so, try typing in ‘dir/p’. this will break it down into one page blocks, so that you press enter to go to the next page. now search for the file wgatray.exe. this can be time consuming, but just do it. if it isnt in there, good! skip past this next square bracketed bit.
[once youve found it, you know its in here, so now we have to kill it. this part completley destroys the file, as it doesnt even put it into the recycle bin. in your command line, type in 'del wgatray.exe', or 'delete wgatray.exe'.(capitals or not, it shouldn't matter.) and boom! its gone.]
now in the command line, type ‘cd dllcache’ to bring you into the dllcache folder. now search for the same file using ‘dir/p’, and once again, if it’s in there, ‘del wgatray.exe’.
now get out of the command line by typing, ‘exit’ the files should now be completley gone. (if you did these step, then you get and ‘honorary geek’ medal.
if it still didnt let you delete them, try doing this proceedure in safemode, and if you just did, then damn.
if the very rare few of you STILL couldnt get rid of it, then i’d be more than happy to help. my email is blazing_glory92@hotmail.com i dont use this email that much, i only check it about once a week, so please be patient.
November 19th, 2008 at 2:33 pm
sorry people made a mistake. in step 3 where i put
‘H_KEY_LOCAL_MACHINE/SOFTWARE/WINDOWS/WINDOWS NT/CURRENT VERSION/WINLOGON/NOTIFY’ its actually ‘H_KEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/WINDOWS NT/CURRENT VERSION/WINLOGON/NOTIFY’ thats for xp, im not sure where it is for vista. so i’ll just say one thing: if your installing vista, turn off automatic updates before you install it, to stop it from relising its not genuine.
sorry for the inconvenice
November 19th, 2008 at 2:40 pm
sorry about double posting.
also please realize that it WONT WORK if you skip step 2 or 3. if it doesnt work, email me!
blazing_glory92@hotmail.com
December 2nd, 2008 at 11:53 pm
if you see this that ” you may be a victim of software counterfeiting” then just do these 2 simple steps.
1. go to system restore & chose the best known configuration point & perform this restore operation.
2.after restart of ur compuer then go to windows update & “turned off automatic update “.
hope u enjoy windows.
December 9th, 2008 at 4:11 pm
saroj,
that’s it really? Will I be able to load spk 1. I have a computer doing this and I cannot load SPKs on it because it is not genuine. Will this work.
If not, Aaron, I am doing your suggestions!
December 19th, 2008 at 12:55 am
saroj has a good point that i oversaw. if the genuine popup just came up for the first time, simply do what saroj said. that should easily fix it
December 23rd, 2008 at 10:26 am
MadBarbie, that worked, whew!!
Took me quite a while to figure it out, but managed! Now let me reboot and see..
December 24th, 2008 at 9:51 pm
no need to worry about it, just rename the below files:
1. WgaTray.exe
rename it as WgaTray.exe1
2. WgaLogon.dll
rename it as Wgalogon.dll1
Path: C:\Windows\System32\and then press “w” to find these files.
and please let me know when you complete it at kishorsinghrana@yahoo.co.in it will definitely work.
January 28th, 2009 at 2:54 pm
Kishore Singh Rana:
It works.
Aaron, thanks! I did a mix of deleting&renaming, so deleted WgaTray.exe and the H_KEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/WINDOWS NT/CURRENT VERSION/WINLOGON/NOTIFY and renamed WgaLogon.dll and…Bob is your uncle :-)
February 2nd, 2009 at 7:15 am
I deleted wgalogon.exe & wgalogon.dll, backed up the registry & search for any occurence of wgalogon.dll & deleted them all.
restarted it was ok, mthe message was gone.
btw. That was a registered licence
February 2nd, 2009 at 12:44 pm
Thanks for posting this. I do have a legit copy and I’m still pestered by this annoying popup, so I’m anxious to try this fix.
February 3rd, 2009 at 4:01 pm
The best way to get around this is to install Linux. Grab a copy of ubuntu from http://ubuntu.com
I run Vista in a virtual machine in order to connect RAS into work. I have nothing but trouble with Vista. Even using Microsoft’s own copy of Vista from my MSDN subscription, WGA will pop up and then shut down Windows. I usually have to go into my MSDN subscription and request a new key in order to fix it. This is MS’s “fix” for the problem. I’d have a fit if I actually paid for a Windows OS and then couldn’t use it.
I may have to write code on Windows at work but I love coming home and using Linux. Everything just works and it works a whole lot faster, with a lot more features and it’s all free!
February 7th, 2009 at 2:27 am
well .. change to safemode first den go to C:/windows/system32/ .. search for wgalogon and wga.. delete off or change their extension name like exe1 or dll1 as the top mention…
February 10th, 2009 at 2:28 am
I think i have the pirated Vista Ultimate and i am unable to find the executable file C:\Windows\System32\wgatray.exe
so suggest me how to resolve this nag???????
February 25th, 2009 at 6:43 pm
I have a Acer Laptop and something got screwed up and i went and got it fixed. the guy had to delete everything on my harddrive and including windows vista. well he reinstalled it but the damn sticker on the bottom of the laptop was worn off so he couldnt enter a product key. now my laptop is locked up it says to buy a copy of windows. which sucks because i dont want to spend 90 dollors. is there anything else possible?
March 20th, 2009 at 2:49 pm
Kishore Singh Rana:
It worked! Thank you much. Will I still get updates?
March 25th, 2009 at 6:24 pm
it would not let me delete the wga.exe in the system 32 folder buy i renamed the exe and dll to xxx (what ever you want) marked as read only and it never came back up. But i still ahve the black back ground. If neither works take the drive out put it in an external case and delete from anotehr machine
April 13th, 2009 at 2:32 am
Well guys…there’s a very easy way to get rid of this stubborn darn popup message….here’s how you can do this!!!
After installing your genuine copy of Microsoft Windows XP you are prompted with a “Your software is counterfeit” error message at startup. Even after visiting the http://www.microsoft.com/genuine/ site and validating, you still get the above message popping up after 2 or 3 boots. There is an easy solution to this and I would like you to follow the steps below to fix the issue.
1. C:\Windows\Downloaded Program Files
Within that folder, remove any files or folders associated with .WGA
2. Safe Mode
Reboot your computer and as soon as Windows logs off, start repeatively tapping the F8 Key on your keyboard.
As soon as you see the Windows Advanced Startup options select Safe Mode within Safe Mode get yourself into these folders…
C:\Windows\System32 (Rename wgatray.exe to wgatrayold.exe)
C:\Windows\System32\dllcache (Rename wgatray.exe to wgatrayold.exe)
Note: Dllcache is a hidden folder, to view hidden folders do the following, go to Start, Control Panel, Folder Options,
Select the view Tab and under the Hidden Files option, select Show hidden files and folders
3. Safe Mode Registry
Click on Start, Run and within the open dialog box type regedit and click OK.
Within the Registry Editor navigate your self to
HKEY_Local_Machine\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon\Notify\WGALOGON
Right Click and Export the WGALOGON Folder (this should be saved onto your machine for backup purposes)
After Exporting the folder, DELETE the WGALOGON folder
After deleting close all applications and Restart your machine back to Normal Mode
4. http://www.microsoft.com/genuine
Get into the site above and manually re-validate your copy of Windows.
After being prompt of a successful validation, Restart your Machine.
Hope after getting this done, you will enjoy your PC as before!!
If this works for you, a small “Thank You” is greatly appreciated…hehe!!! ENJOY!!
April 19th, 2009 at 10:53 pm
I have a 3-4 year old Dell Dimension 9100. I bought directly from Dell and am suddenly getting this message. In addition, my computer won’t boot, even in Safe Mode. Does anyone have any suggestions? I think I’m in trouble.
April 22nd, 2009 at 9:38 pm
I am having the same problem when loging into MS office (This copy of Microsoft Office is not genuine) does anyone have a fix for this.
Thank you
May 7th, 2009 at 11:01 am
OMG that thing with renaming those >>>
1. WgaTray.exe
rename it as WgaTray.exe1
2. WgaLogon.dll
rename it as Wgalogon.dll1
Path: C:\Windows\System32\and then press “w” to find these files.
>>> realy worked !!!
Just rename these and it’s done … ur problem is over !!! :)))
May 12th, 2009 at 12:00 am
Macbarbie – thanxs….
still not genuine displayed when office programs open.. can you rid this too?
May 14th, 2009 at 12:26 pm
just so you all know even if you do have the wgatray microsoft HAS to update your system. All it does is turn off your auto updates. just turn them back on. It poses to much of a risk to have that many machines out of updates it makes their whole structure at risk.
May 18th, 2009 at 10:52 am
Hello,
My dad bought this acer laptop with microsoft vista 2 years ago. Now all of a sudden, in my hands(he gave it to me in april 2009 now its may 2009) I am receiving this message saying it’s not genuine.
My problem here is, I tried to resovle through computer – properties – activate windows … what I’m getting is three choices – enter new product key, purchase key, ask microsoft for help.
I entered a product key which is on a sticker underneath the laptop. They say it’s wrong.
Now the REAL problem is it is telling me to activate my WINDOWS VISTA ULTIMATE yet the sticker underneath says WINDOWS VISTA HOME PREMIUM.
My dad’s away on a trip so I cannot reach him. can anyone simply help me? I don’t find any CDs in the laptop case also =/
May 29th, 2007 at 11:55 pm
Ipurchased this computer from a guy he told me he didnt have the windows cd and told me it would be ok just dont update well dumb like I forgot and updated and cant get rid of the popup can you help me? I cant afford to buy the cd for windows xp professional version