Daniel C. – I’m having trouble getting my computer connected to the internet. I’ve tried to connect with multiple adapters and different cords to no avail. When I plug the cord into the adapter (or enable the network interface card) XP just sits there and tries to get an IP address until I stop it.
I tried to run the Winsock Repair Utility and also did a Windows Repair, neither of these worked. When I type ipconfig in the command prompt it tells me:
Windows IP Configuration
An internal error occurred: The system cannot find the file specified.
Please contact Microsoft Product Support Services for further help.
HELP!
There are a few things you can try in this event. When I’ve run into it the most successful solution has been to open up a command prompt and type “netsh int ip reset c:resetlog.txt“. This will reset the Internet Protocol (TCP/IP) settings to their default state and should allow your NIC to obtain its IP address via DHCP.
Also, Microsoft has a FixIt app that will do all of this for you on their support page here:
http://support.microsoft.com/kb/299357
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