Comments on: How do you access Dell’s recovery partition?

By: PC Repairs Watford

PC Repairs Watford — Fri, 30 Dec 2011 15:36:27 +0000

I have noticed that on some Dell laptops a serious virus/malware infection seems to render the recovery partition completely useless (seen this on 3-4 machines in the last 6 months).

Obtaining the recovery CD from Dell is the only way of peforming a non-destructive system repair which is a bit of a pain!

By: Steven

Steven — Mon, 26 Sep 2011 19:52:15 +0000

I don’t know who ever claimed that malwarebytes.exe was ever an antivirus. It is a malware program…

By: daniel

daniel — Sun, 07 Aug 2011 19:59:07 +0000

My pc won’t load the advance options screen so I reinstalled with a disk laying around and then loaded the dell flash on the recovery partition worked easy enough for me… there’s a million ways to do the same thing…. anyways stop going on the internet and you won’t get a virus. Lol like that is possible :)

By: luis

luis — Sun, 31 Jul 2011 00:23:22 +0000

there are two levels of infections:
1. user account
2. system wide

for user account infections:
the easy part to do before taking the pc to a tech….start pc under safe mode, create new user account with admin rights, logout, log in under new account, delete infected account but save files.

By: mishawerder

mishawerder — Mon, 09 May 2011 17:15:13 +0000

Ok. If your main windows partition is unreachable and you can’t access your recovery factory partition you need to use image installer tool.
Here is a complete instruction: http://superuser.com/questions/193166/reinstall-windows-7-from-recovery-partition-on-a-dell-studio-1555-laptop

By: Chris

Chris — Sun, 08 May 2011 19:01:52 +0000

Try installing something like GRUB(an open source Bootloader). It will let you run all of the Bootable Partitions on your drive. Try going here for starters http://www.gnu.org/software/grub/ . I Have it on my Acer Aspire One 5742z and it detected my recovery partition just fine!

By: Jerry

Jerry — Sat, 30 Apr 2011 00:39:15 +0000

During my tenure in the IT department, I have come to realize computers are only as “smart” as their operators. Easy steps to follow for virus removal:
1. ensure you download combofix, malwarebytes antimalware, reg orginizer and a nice hot cup of jo!
2. boot into safe mode
3. run combofix as administrator
4. run malwarebytes as administrator
5. run reg orginizer to clean up the mess.
6. reboot in normal mode.
if these steps do not work…chances are A) Hardware failure, B) User failure, C) OS reload is needed.

By: Joseph

Joseph — Thu, 24 Mar 2011 19:14:43 +0000

Paul C, that’s the most retarded thing I’ve heard in a while.

By: shots

shots — Mon, 14 Feb 2011 17:55:27 +0000

I know people that will scrap a computer before they pay anyone 250 to fix it. I have picked up computers from the road side with the insides smashed but the HD untouched. There are plenty of free tools on the net to clean your computer only problem is there are plenty of fake ones out there also. The smart person will check out the program they are going to use first to make sure it is safe before using it. Too many times this doesnt happen and it only makes their problem worst. Now instead of just a few infections they now have rouge programs on that will refuse internet access so they can fix their problem. Or even access to the apps to help in fixing their problem like “msconfig” or “taskmanager” or “Disk Management”

By: Paul C

Paul C — Sat, 12 Feb 2011 14:11:55 +0000

Take your PC to your local PC shop and they will fix your problems. That is what they are there for.